Concurrent user maintenance provides annual maintenance entitlements tied to your concurrent user pool for Ivanti CSM Enterprise and enables continued vendor maintenance renewals.

Concurrent licensing lets a pool of users share access up to a defined number of simultaneous users, while named licensing assigns licenses to specific users. Concurrent maintenance aligns support to the shared‑seat model.

Yes. Concurrent pool sizing is typically adjusted at renewal or via an amendment to reflect changes in operational demand; contact Ivanti sales or your reseller for procurement steps.

This maintenance SKU is intended to cover enterprise Ivanti CSM deployments; confirm with Ivanti or your contract whether your specific hosting model (on‑prem or supported hosting) is eligible.