Ivanti ITSM Premium Named Analyst Upgrade

Move named analysts into a higher-value service management tier with this premium upgrade for Ivanti Neurons for ITSM and ITAM. It is designed for organizations that need more than basic ticket handling: stronger process control, broader asset-aware workflows, and a cleaner path to scaling service delivery across departments. This upgrade fits teams that already run Ivanti and want to expand capability without reworking the environment. It supports a more mature operating model for incident, request, and asset-related work, helping service desks reduce friction while keeping governance intact. For procurement teams, the value is in preserving the named analyst structure while unlocking a richer feature set for ITSM and ITAM operations. Use it when service quality, consistency, and operational visibility matter more than low-cost licensing. The premium tier is built for organizations that need dependable analyst access, structured workflows, and a platform that can support more demanding internal service expectations.