Ivanti CSM On-Prem Migration to Neurons for ITSM

Transition CSM on-prem subscription users into Ivanti Neurons for ITSM with a migration path built for continuity. This concurrent analyst subscription is designed for organizations that want to move from an on-prem service management footprint to Ivanti’s cloud-based ITSM platform without forcing a hard reset in how access is managed. For infrastructure and service desk leaders, the value is straightforward: preserve analyst licensing structure while aligning to a modern operating model. Concurrent licensing helps teams support shifting workloads efficiently, especially where analyst demand varies by shift, region, or incident volume. That makes this option well suited for enterprises that need controlled access, predictable procurement, and a cleaner path away from legacy on-prem deployment patterns. Because this is a migration subscription rather than a new standalone deployment, it is aimed at customers already invested in CSM on-prem who need a defined route into Ivanti Neurons for ITSM. The result is less friction during platform transition, clearer commercial alignment, and a licensing model that supports real-world service desk operations.