Ivanti Neurons for ITSM Migration Subscription

Transition from an on-prem CSM subscription environment to Ivanti Neurons for ITSM with a migration license designed for concurrent analyst access. This offering is built for organizations that want to move service management into a cloud subscription model while maintaining continuity for support teams during the changeover. The concurrent analyst structure is well suited to service desks where usage is shared across shifts or regional teams. It helps align licensing with actual active usage rather than fixed named-user allocation, which can be a practical fit for enterprise support operations with variable staffing patterns. For IT leaders, the value is in reducing the burden of maintaining on-prem infrastructure while moving toward a more current service management platform. For procurement teams, the migration path provides a defined commercial route from legacy CSM subscription usage into Ivanti Neurons for ITSM. This license is intended for organizations that need a controlled move, not a disruptive reset. It supports a cleaner transition to cloud-based ITSM while preserving the analyst access model that many service organizations already understand.