Maintain uptime across Surface Pro fleets with a 3-year on-site service plan built for organizations that cannot afford long repair cycles. Next-business-day onsite support helps return devices to service quickly, while accidental damage protection adds a practical layer of coverage for the kinds of incidents that happen in offices, conference rooms, and field use. This package also includes smart card reader support, which matters in environments where secure access is part of the endpoint standard. For IT leaders, the advantage is clear: fewer interruptions, less administrative overhead, and a support model that aligns with premium device purchasing. Surface Pro users get the mobility they need, while procurement and operations get a service structure that helps protect the investment over a 3-year term.