Call for Price
| Value | RB-MAIN-UPG-1020-1520-33 |
| Display | RB-MAIN-UPG-1020-1520-33 |
| Product Supported | Infoblox NIOS |
| Provided Support | Maintenance with upgrade support |
| Service Characteristic | Priority remote support and upgrade advisory |
| Service Type | Maintenance and Upgrade Services |
| Remote Onsite | Remote with optional on-site coordination |
| Duration Hours | 40 hours (typical engagement) |
| Service Duration | 36 months |
| Service Location | Customer data center or remote |
| Service Description | Upgrade planning, validation, remote cutover support |
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The service includes upgrade path assessment, pre-upgrade configuration review, staged validation testing, remote cutover support, and post-upgrade validation reporting over a 36-month term.
Primary delivery is remote; on-site support can be arranged where required but is scoped and quoted separately to match customer location and security requirements.
This SKU provides maintenance and upgrade services; it does not include software license purchases. Any required NIOS images or license changes must be procured separately.
It reduces risk by combining proactive planning, configuration drift analysis, staged validation, and prioritized Infoblox escalation during cutover—activities typically excluded from base support contracts.
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