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| Pricing Type | Fixed term |
| Product Supported | IB 550-A N |
| Bundle Support | Maintenance |
| Covered Period | 1 year |
| Provided Support | Level 3 escalation support |
| Service Characteristic | Vendor-backed escalation path |
| Service Type | Level 3 maintenance |
| Remote Onsite | Remote |
| Duration Hours | 8,760 hours |
| Service Duration | 1 year |
| Service Location | Remote |
| Service Description | Level 3 maintenance coverage for IB 550-A N with vendor escalation support. |
| Certification Vendor | Infoblox |
| Language Supported | English |
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Level 3 maintenance provides advanced vendor escalation support for complex issues that require deeper technical expertise.
This maintenance term lasts for 1 year.
It is intended for IB 550-A N, as identified in the product reference.
Level 3 support is appropriate when internal teams need vendor-backed escalation to resolve difficult or production-impacting issues.

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