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Create Free Business Account| Product Supported | VMware Support and Subscription Production |
| Provided Support | Emergency telephone support |
| Service Characteristic | 24x7 coverage with 30-minute emergency response |
| Service Type | Technical support |
| Remote Onsite | Remote |
| Service Duration | 2 months |
| Service Location | Remote |
| Service Description | 24x7 support with 30-minute emergency telephone response |
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This service includes 24x7 emergency telephone support with a 30-minute response target.
The coverage term is 2 months.
Yes. It is designed for active VMware environments where fast escalation and short-term continuity matter.
It combines short-term coverage with emergency response timing, making it useful when immediate assistance is more important than a long contract term.

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