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Create Free Business Account| Pricing Type | License-to-Use (LTU) |
| Mpn | HU4A7A3#TBP |
| Vendor | HPE |
| Category | software-services/support-warranties |
| Product Name | HPE XP7 TS Mgr SW 251-500 TB LTU Support |
| Product Supported | HPE XP7 TS Manager Software |
| Support Hours | Varies by contract |
| Covered Period | Contract-based coverage |
| Provided Support | HPE Software Technical Support |
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LTU support preserves software license entitlement for the XP7 TS Manager and provides access to HPE software technical support, including diagnosis and guidance for software-related issues. It does not add hardware replacement services unless included in a separate contract.
HPE validates entitlement using the SKU (HU4A7A3#TBP) and your HPE contract records. Provide system serials and proof of purchase to HPE support to complete entitlement registration and activation.
Yes. LTU software support can be coordinated with hardware maintenance contracts, but each contract retains its defined scope. Coordinate renewals and scopes with your HPE account team to align coverage periods.
Response time and SLA details depend on the specific HPE support contract terms. Consult your HPE support agreement or reseller quote for defined response tiers and escalation procedures.
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