
| Product Supported | HPE MyRoom VRG Software Only |
| Bundle Support | Labor-based physical maintenance |
| Covered Period | 1 Year |
| Provided Support | Repair |
| Service Characteristic | Labor |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Duration Hours | 1 Year |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Description | Silver Maintenance ELP-5 for software-only support |
| Certification Vendor | Citrix |
| Language Supported | English |
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It includes 1-year maintenance coverage with repair support and labor-based physical service for HPE MyRoom VRG software-only deployments.
No. This is a maintenance service, not a software license.
The source data identifies it as a physical service sub type with repair support.
It gives IT teams a defined support term and hands-on repair coverage to help keep collaboration software stable.
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