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Create Free Business Account| Pricing Type | Contract pricing |
| Product Supported | HPE ProLiant ML350 Gen12 servers |
| Support Hours | Varies by contract |
| Covered Period | Varies by contract — contact HPE/reseller |
| Provided Support | Manufacturer technical support |
| Service Location | Remote and on-site (subject to contract) |
| Service Description | Manufacturer hardware support, diagnostics, parts replacement and escalation |
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This listing represents manufacturer technical support for HPE ProLiant ML350 Gen12 servers (MPN HU4A7A50BW7). Exact coverage — including response times, onsite entitlement, and parts scope — depends on the contract purchased from HPE or an authorized reseller. Confirm details at point of sale.
Support term and response-time commitments are specified in the service order. Contact HPE or your reseller with MPN HU4A7A50BW7 and your server service tag to obtain the exact SLAs and available options.
Transferability and service-location rules depend on the contracted terms. Many HPE support contracts permit coverage in specified geographic regions; verify transfer policies with HPE or your reseller prior to relocation.
Use of non-HPE parts may affect warranty and service entitlements. To preserve manufacturer support and parts coverage, follow HPE replacement guidelines and coordinate parts replacement through HPE-authorized channels.
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