
| Pricing Type | Subscription |
| Product Supported | EL8000T 2U chassis |
| Bundle Support | Parts & Labor |
| Covered Period | 1 Year |
| Provided Support | Diagnosis, Accidental Damage Protection, Online Training, New Releases Update, Web Knowledge Base Access, Phone Support, Repair, Parts Replacement |
| Service Characteristic | Parts & Labor |
| Compliance Standards | N/A |
| Service Type | Maintenance |
| Remote Onsite | Carry-in |
| Duration Hours | 1 Year |
| Service Duration | 1 Year |
| Service Location | Carry-in |
| Service Description | 9 x 5 x 3 Business Day |
| Certification Vendor | HPE |
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This is a maintenance service with 1-year coverage, 9x5x3 business-day support, and carry-in service delivery.
The service includes a 3-business-day repair response time.
Coverage includes diagnosis, accidental damage protection, phone support, online training, web knowledge base access, repair, and parts replacement.
Yes. The defined response window, parts and labor coverage, and vendor-backed repair process make it suitable for environments that need predictable support.
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