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Create Free Business Account| Mpn | H8B35A3#W7R |
| Vendor | HPE |
| Category | software-services / professional-services |
| Product Name | HPE CXFS 7.x Metadata Server Support |
| Provided Support | Technical support and escalation |
| Service Type | Technical Support |
| Remote Onsite | Remote and Onsite (per engagement) |
| Duration Hours | hours |
| Service Duration | Varies — contact HPE |
| Service Location | Global (contact HPE) |
| Service Description | Metadata server support for CXFS 7.x |
Business account holders on Professional Services typically save 8% vs. retail pricing. Create a free account to see your price.
Coverage includes technical support for CXFS 7.x metadata servers: remote diagnostics, incident triage, escalation and configuration guidance. Exact inclusions and exclusions depend on the purchased support tier; contact HPE for detailed terms.
Response times and SLA commitments are specified in the support agreement. Contact HPE sales or your account team to map required SLAs to available support tiers and pricing.
Yes. Support engagements can include remote and onsite resources where required; onsite work and travel are scoped per engagement and arranged via HPE.
Support is available in most regions; availability can vary by country. Contact HPE to confirm regional coverage and any local terms.

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