
| Seats | 1 |
| Pricing Type | Subscription |
| Product Supported | Aruba education technical training and support subscription |
| Bundle Support | Web knowledge base access, parts replacement, replacement service, new releases update |
| Covered Period | Business hours |
| Provided Support | Phone support |
| Service Characteristic | Parts |
| Service Type | Technical support subscription |
| Remote Onsite | Remote |
| Duration Hours | 8 hours |
| Service Duration | 8 x 5 x 4 Hour |
| Service Location | Worldwide |
| Service Description | Exchange-based technical support with parts replacement and phone assistance |
| Certification Vendor | HPE Aruba |
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It provides exchange-based technical support with phone assistance, web knowledge base access, and parts replacement coverage.
It indicates business-hour coverage, five days per week, with a 4-hour response target for parts-related service.
Yes. It is positioned for Aruba education deployments that need dependable support during standard operating hours.
Yes. Replacement service and parts replacement are included to help resolve hardware issues more quickly.
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