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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Plan | Foundational Care |
| Coverage Term | 1 year |
| Onsite Response Level | 4-hour onsite response |
| Defective Media Retention | Customer Defective Media Retention (CDMR) |
| Compatible Switch | Aruba 6300M 16-port TAA switch |
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6300M names the Aruba switch family and configuration covered by the service. H13JXE is the HPE ordering code for the 1-year support option associated with the 6300M 16-port TAA switch, including the 4-hour onsite response level and CDMR.
CDMR means Customer Defective Media Retention. Under this service option, the customer retains defective media instead of returning it. This provision is relevant where media-handling controls require failed media to remain under the organization’s custody.
No. H13JXE is a support service associated with the stated Aruba 6300M 16-port TAA switch. It provides a 1-year term, 4-hour onsite response level, and CDMR; it is not the physical switch hardware.
H13JXE carries a 4-hour onsite response level for the covered 6300M 16-port TAA switch. The service is associated with a 1-year term and Customer Defective Media Retention, providing defined hardware-support and media-retention provisions.
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