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Create Free Business Account| Pricing Type | Per-support-contract SKU |
| Product Supported | HPE Aruba 9300-32 |
| Support Hours | Not specified; confirm at purchase |
| Covered Period | Contact vendor to confirm term |
| Provided Support | HPE Technical Support and Escalation |
| Service Location | Varies by agreement |
| Service Description | Vendor support channel access, troubleshooting, and escalation |
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Provide the MPN H1K91A400HQ and appliance serial numbers to HPE or your A5 IT procurement contact. HPE will confirm the support term and provision access to the vendor support portal.
On-site replacement is determined by the support tier and terms purchased. This SKU references vendor support for the Aruba 9300-32; confirm on-site service level and response time with HPE or your A5 IT sales engineer.
Yes — HPE support provides troubleshooting and escalation paths for firmware and software defects. If a defect is confirmed, HPE engineering handles remediation and advises on firmware updates.
Transferability depends on HPE’s support agreement terms. Contact A5 IT or HPE with the MPN and serial numbers to review transfer options and required paperwork.
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