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Create Free Business Account| Pricing Type | Quote |
| Product Supported | HPE Aruba 8360 Switch |
| Bundle Support | Vendor case management and RMA coordination |
| Provided Support | Manufacturer Support (HPE) |
| Service Type | Technical Support |
| Remote Onsite | Remote and onsite as required per contract |
| Service Duration | Contact Sales for term options |
| Service Location | Customer site / Remote |
| Service Description | Manufacturer-backed technical support and vendor coordination for HPE Aruba 8360 switches |
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MPN variants map to different vendor service offerings and commercial terms. Contact A5 IT or HPE sales to get SKU-to-service mapping and recommendations for your deployment size and required response profile.
Yes. Many customers layer HPE manufacturer support with third-party monitoring or managed networking. A5 IT can design an integrated operating model that preserves manufacturer escalation while delivering managed services.
Provide switch serial numbers, current firmware versions, and installation topology. A5 IT will validate eligibility and advise on any required warranty documentation.
Onsite repairs are coordinated through HPE per the agreed contract terms. The specific dispatch thresholds and onsite allowances are defined when you select the term and service options.

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