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Create Free Business Account| Pricing Type | Per-support-contract SKU |
| Product Supported | HPE Aruba 8360 48XT4C |
| Support Hours | Not specified; confirm at purchase |
| Covered Period | Contact vendor to confirm term |
| Provided Support | HPE Technical Support and Escalation |
| Service Location | Varies by agreement |
| Service Description | Vendor support access for diagnostics, escalation, and spare guidance |
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Provide the MPN HU4A8A500BG and device serial numbers to HPE or A5 IT. HPE will confirm whether the SKU maps to active coverage and will detail the term and service-level options.
HPE support provides guidance on firmware and software updates and will advise on recommended releases. Actual entitlement to software updates depends on the purchased support tier — confirm update rights at time of purchase.
Expedited on-site service availability depends on the SLA tier and region. Confirm response-time options and on-site entitlement with HPE or through A5 IT when ordering this SKU.
Have the MPN (HU4A8A500BG), serial number, problem description, topology details, and recent logs or packet captures available to accelerate diagnosis when opening an HPE support case.
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