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Create Free Business Account| Mpn | HU4B2A500BF |
| Vendor | HPE |
| Category | software-services/support-warranties |
| Product Name | HPE Aruba 8360 32Y4C Support |
| Product Supported | HPE Aruba 8360 32Y4C switch |
| Support Hours | See entitlement |
| Covered Period | See HPE entitlement or contract for covered period and SLAs |
| Provided Support | HPE technical support, vendor escalation, and software entitlement |
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Yes. The support entitlement preserves access to HPE firmware and security advisories for the Aruba 8360, subject to the terms of your HPE entitlement.
RMA coordination and hardware replacement are managed through HPE’s support channels and depend on the device warranty and the customer’s entitlement level. Contact HPE or your reseller to confirm RMA terms.
Service hours and response targets are defined in your HPE entitlement. Coordinate with your HPE account team to align coverage to your operational SLAs and planned maintenance windows.
Reach out to your HPE account representative or authorized reseller; they can provide the entitlement documentation that specifies covered period, renewals, and service levels.
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