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Create Free Business Account| Pricing Type | Contact HPE for pricing options and term pricing |
| Product Supported | Aruba 8360 12/16/24P switches |
| Support Hours | Support hours vary by contract and region; contact HPE |
| Covered Period | Contact HPE for covered period and available term options |
| Support Channel | HPE Support Center portal, phone, and case management |
| Provided Support | Technical support; software updates; parts replacement; RMA coordination |
| Service Location | Global, subject to regional availability |
| Service Description | Vendor technical support, software distribution, and parts replacement |
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This support offering covers Aruba 8360 models in 12‑port, 16‑port, and 24‑port configurations. Contact HPE to confirm exact SKU coverage for your assets.
Yes. HPE distributes ArubaOS software updates, patches, and bug fixes to covered devices through the HPE Support Center per the terms of the agreement.
Open a case via the HPE Support Center or contact HPE phone support; HPE will validate coverage and initiate parts replacement or RMA per its service procedures.
Onsite options and accelerated SLAs may be available as contract add‑ons. Contact HPE sales to discuss region‑specific response options and pricing.
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