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Create Free Business Account| Pricing Type | One‑time purchase |
| Response Time | 14,400,000 ms (4 hours) |
| Product Supported | HPE Aruba 836012/16/24pSVC |
| Support Hours | As defined by HPE Foundation Care terms |
| Bundle Support | HPE Foundation Care |
| Covered Period | 4 years |
| Provided Support | 4‑hour hardware exchange |
| Service Location | Exchange (replacement parts shipped) |
| Service Description | Hardware exchange entitlement for listed SKUs |
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4H EXCH denotes a 4‑hour hardware exchange entitlement under HPE Foundation Care for the listed SKUs; replacement parts are shipped according to HPE service processes.
This care pack specifically maps to SKUs 836012/16/24pSVC as indicated in the product name; confirm entitlements with your HPE ordering documentation.
This item is sold as a one‑time care pack purchase that provides the stated 4‑year coverage period beginning on the effective date of the coverage.
Open a case with HPE Support referencing your product serial number and the care pack SKU; HPE service operations will validate entitlement and coordinate the exchange.
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