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Create Free Business Account| Mpn | H59A3E |
| Brand | HPE Aruba |
| Category | software-services / professional-services |
| Supported Product | Aruba 6300M 48-port switch |
| Covered Period | 36 months |
| Provided Support | Hardware repair and OS support |
| Service Type | Foundation Care |
| Remote Onsite | Onsite |
| Duration Hours | Next-business-day (NBD) |
| Service Duration | 36 months |
| Service Location | Customer site / regional HPE field service |
| Service Description | Next-business-day onsite hardware and OS support |
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This SKU covers hardware repairs and OS-level support for the Aruba 6300M 48-port switch, including HPE-authorized parts and onsite labor per the Foundation Care terms.
Next-business-day (NBD) onsite response applies to qualifying service requests opened during the service hours defined in the Foundation Care contract; response timing follows HPE regional dispatch processes.
Upgrades to a faster SLA (for example, 4-hour response) may be available through HPE resellers or renewal options; contact your A5 IT account team to evaluate costs and compatibility with the existing contract term.
Yes. Case management includes remote troubleshooting and diagnostics; if remote resolution is insufficient, the NBD onsite dispatch will be initiated according to the service agreement.
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