
| Product Supported | HPE Aruba infrastructure (per original entitlement) |
| Provided Support | On‑site hardware exchange service |
| Service Type | Foundation Care renewal |
| Remote Onsite | 4‑hour on‑site exchange |
| Duration Hours | null hours |
| Service Duration | 12 months |
| Service Description | Renewal with 4‑hour on‑site exchange |
| Compatibility | Devices covered under original Foundation Care entitlements |
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Eligibility for 4‑hour exchange follows HPE’s service terms and the original entitlement. For remote or constrained locations, contact HPE or your A5 IT representative to confirm onsite availability and any preconditions.
Renewals generally extend existing entitlements and may be pro‑rated in some cases. Work with HPE or your A5 IT account team to evaluate mid‑term renewal options and pricing.
HPE 4‑hour exchange preserves OEM spare compatibility and RMA traceability, reducing integration risk versus third‑party maintenance which may use non‑OEM parts or different logistics.
Purchases include updated service entitlement records, confirmation of the extended coverage period, and instructions for initiating an RMA under the renewed Foundation Care terms.
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