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Create Free Business Account| Pricing Type | Subscription — 1 Year |
| Product Supported | HPE Aruba networking equipment (education) |
| Support Hours | 24x7 support hours |
| Covered Period | 1 Year |
| Provided Support | Foundation Care 24x7 |
| Service Location | Remote and on-site as required |
| Service Description | Foundation Care support with 24x7 response, technical troubleshooting, and prioritized escalation for education customers |
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This education Foundation Care SKU covers supported HPE Aruba wired and wireless infrastructure as defined by your service agreement; confirm eligible devices with HPE.
Foundation Care typically includes remote troubleshooting and on-site support when required; on-site dispatch is governed by the service terms associated with the SKU.
This SKU provides 24x7 response with priority escalation for critical incidents; specific response times depend on contract terms—consult HPE for SLA details.
Yes. Foundation Care subscriptions are renewable. Contact HPE or your reseller to arrange renewal or quote multi-year options.
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