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Create Free Business Account| Product Supported | HPE Aruba Networking APs / Controllers |
| Covered Period | 1 Year |
| Provided Support | Technical Support and Parts |
| Service Type | Support and Maintenance |
| Remote Onsite | Remote and Onsite (standard response) |
| Duration Hours | N/A |
| Service Duration | 1 Year |
| Service Location | Customer site / Remote |
| Service Description | Technical assistance, standard response support, parts entitlement and vendor escalation |
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Choose a 1‑year renewal for pilots, interim coverage during hardware refresh, or when you require limited-term protection without committing to multi‑year pricing.
This SKU provides standard response support that can include onsite service depending on region and entitlement; confirm the exact response SLA at purchase.
Provide the HPE MPN and device serial numbers to HPE support; entitlements are verified against the service contract and device identifiers.
Yes — coverage can typically be renewed or converted to longer terms before expiration; contact A5 IT procurement or HPE for renewal options.
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