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Create Free Business Account| Pricing Type | Support entitlement |
| Product Supported | HPE EDU/RET5960R48PSW |
| Support Hours | 4 hour response |
| Covered Period | 1 year |
| Provided Support | Support |
| Service Characteristic | Onsite service |
| Service Location | Onsite |
| Service Description | 1-year HPE support with 4-hour onsite response for EDU/RET5960R48PSW systems |
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This is HPE onsite support with a 1-year covered period and a 4-hour response target.
It is a strong fit for education, training, and operational environments that need fast hands-on service.
Yes. The service is designed for onsite response when remote troubleshooting is not enough.
It shortens the time to vendor engagement, which can help reduce disruption when systems are needed on a fixed schedule.
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