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Create Free Business Account| Product Supported | Aruba CX10040 32C |
| Support Hours | 24 hours a day, 7 days a week remote technical support |
| Covered Period | 5 years |
| Support Provided | Remote technical support with next-business-day exchange service |
| Bundle Support Type | HPE Foundation Care |
| Service Characteristic | Next-business-day exchange |
| Shipping Weight | 0.00 lb |
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CX10040 identifies the covered Aruba platform designation, while H08KRE is the HPE ordering code for its associated support entitlement. H08KRE provides five years of Foundation Care coverage at the next-business-day exchange service level for the CX10040 32C designation.
H08KRE covers the Aruba CX10040 32C platform under HPE Foundation Care for five years. Coverage includes access to remote technical support and next-business-day exchange service for eligible hardware incidents requiring replacement after diagnosis and authorization.
Yes. H08KRE specifies a next-business-day exchange service characteristic. This service level provides an exchange path for eligible covered hardware incidents after the issue has been evaluated through the applicable support process.
The Foundation Care entitlement includes 24x7 remote technical support for covered troubleshooting matters. It pairs that technical assistance with the next-business-day exchange service level, helping operations teams address qualifying hardware failures affecting the covered CX10040 32C platform.
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