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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | CDMR5960R48PSW |
| Support Hours | 4-hour response |
| Bundle Support | CDMR5960R48PSW service coverage |
| Covered Period | 5 years |
| Support Channel | Onsite service |
| Provided Support | Onsite support |
| Service Characteristic | Onsite field response |
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It provides onsite support coverage for the supported CDMR5960R48PSW environment under a 5-year service term.
The service is specified with a 4-hour onsite response target.
No. This is a support and warranty service, not physical hardware.
Onsite support reduces the time to hands-on remediation, which is valuable when downtime has direct operational impact.
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