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Create Free Business Account| Shipping Weight | 0.00 lb |
| Product Supported | VOLT2AP-7355PK |
| Support Hours | 24 hours a day, 7 days a week |
| Covered Period | 5 years |
| Support Provided | 24x7 technical support with 4-hour hardware exchange |
| Bundle Support Type | Foundation Care |
| Service Characteristic | 4-hour exchange service |
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H04TZE provides a five-year HPE Foundation Care service term for VOLT2AP-7355PK. Coverage includes 24x7 technical assistance for covered incidents and a 4-hour hardware exchange service level when covered hardware requires replacement.
HPE H04TZE supports the product designation VOLT2AP-7355PK. Check the installed hardware designation before assigning service, because the entitlement is tied to that specific supported product rather than to a general equipment category.
The 4-hour exchange designation identifies the expedited hardware exchange tier included with this Foundation Care service. It applies to covered hardware replacement handling after a covered fault requires an exchange and is distinct from the five-year duration of the service term.
H04TZE has a covered period of five years. During that term, eligible support incidents for VOLT2AP-7355PK receive Foundation Care technical assistance and the service's 4-hour hardware exchange level.
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