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Create Free Business Account| Product Supported | HPE Aruba Networking products |
| Support Hours | Business days (NBD coverage) |
| Covered Period | 36 months |
| Provided Support | Next-business-day exchange |
| Service Description | Next-business-day replacement and managed return processing |
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It provides HPE-managed dispatch of a replacement unit to your site the next business day after a validated service request, plus managed return processing for the failed unit, for the 36-month term.
This SKU is intended for HPE Aruba Networking hardware; confirm eligibility by providing the failing unit serial number to HPE support for verification.
Open an HPE support case with the unit serial number. After validation, HPE schedules next-business-day shipment of the replacement and arranges return logistics for the failed device.
Extensions are typically available through new or renewing HPE service SKUs; contact your A5 IT account team or HPE sales channel to review available renewal options and timing.
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