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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | HPE ANW covered hardware |
| Response Time | 4 hours |
| Support Hours | 4 hours |
| Covered Period | 3 years |
| Support Channel | Onsite exchange service |
| Provided Support | Onsite exchange support |
| Service Characteristic | Rapid onsite replacement coverage |
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It includes 3-year support coverage with a 4-hour onsite exchange response for eligible HPE ANW hardware.
Yes. The 4-hour response target and longer coverage term make it well suited to production network infrastructure.
The service is structured around onsite exchange support for covered equipment, helping speed restoration when a failure occurs.
The 3-year term aligns better with multi-year deployments and reduces the need to renew support as often.
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