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Create Free Business Account| Mpn | H08KHE |
| Category | software-services/support-warranties |
| Product Name | HPE ANW FC 3Y 4HR OS E/R CX10040 32C SVC |
| Pricing Type | Service Contract |
| Product Supported | HPE CX10040 32C platform software |
| Support Hours | 4-Hour response (onsite or remote per HPE policy) |
| Covered Period | 3 Years |
| Provided Support | 4-Hour response and software support |
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This SKU focuses on software support and 4-hour response for CX10040 32C software incidents; hardware replacement coverage depends on separate hardware support entitlements.
The contract covers software defects, patch delivery, and vendor-directed remediation steps for the CX10040 32C platform as defined by HPE’s service terms.
Open support cases through your established HPE support channel or through A5 IT; cases will be prioritized per the 4-hour response commitment outlined in the contract.
Yes. Renewals or extensions are available per HPE’s renewal policies—contact A5 IT to evaluate renewal timing and pricing to avoid coverage gaps.
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