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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | HPE ANW FC software environment |
| Response Time | 4 hours |
| Support Hours | 4-hour response |
| Covered Period | 1 year |
| Provided Support | Onsite support |
| Service Characteristic | Onsite response and remediation |
| Service Location | Onsite |
| Service Description | 1-year onsite support service with 4-hour response target for HPE software support and remediation |
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It provides onsite support for the supported HPE software environment, with a 4-hour response target and 1-year coverage period.
Onsite support is better when issues require hands-on remediation, local troubleshooting, or direct coordination with the environment.
The covered period is 1 year.
It is suited for production deployments where downtime is costly and rapid onsite intervention matters.
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