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Create Free Business Account| Product Supported | HPE ANW 5Y FC SBD OS 5960 32P SVC |
| Covered Period | 5 years |
| Provided Support | Foundation Care (FC) — Service By Device (SBD) |
| Service Description | Manufacturer-provided Foundation Care support for the specified Aruba OS 5960 32P device |
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'5Y' denotes a five-year covered period. 'FC' indicates Foundation Care, and 'SBD' means the contract is applied per device (service-by-device).
This service SKU is specified for Aruba OS 5960 32-port switches as indicated in the product name; confirm your device model against the order documentation.
Yes. Foundation Care provides manufacturer parts replacement as part of its hardware coverage; parts and service delivery are performed by HPE-authorized channels.
Yes. Foundation Care includes vendor-level troubleshooting and escalation for covered hardware and its OS, allowing HPE to assist with firmware-related faults for the specified device.
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