HPE 5960 24P 1-Year Foundation Care NBD Service

Keep an HPE Aruba Networking 5960 24P switch under a defined one-year hardware-support term. H85L3E supplies Foundation Care Next Business Day service, pairing technical support with next-business-day hardware response for covered issues. It is a service entitlement for the switch platform rather than switch hardware, addressing support coverage for an installed or separately acquired system. Comprehensive defective media retention is included with this service. This characteristic allows failed media to remain with the customer when replacement activity is required, helping organizations maintain control of media containing configuration or other locally stored information. The service combines this retention option with Foundation Care assistance, rather than treating media handling as a separate support selection. Use the one-year term when the target switch requires Foundation Care coverage with a next-business-day response characteristic. This response level suits switch locations where next-business-day hardware attention is acceptable after technical diagnosis, rather than requiring a shorter response target. Apply the service to the 5960 24P platform named by the entitlement and ensure the installation site qualifies for the requested response level.