HPE Aruba Networking 5960 24-Port Foundation Care Service

Keep an Aruba Networking 5960 24-port switching deployment under active Foundation Care coverage for one year. HPE H85L7E provides a 24x7 service entitlement for the covered platform, giving network operations staff access to support when switch hardware or software issues require escalation. It applies to the 24-port member of the 5960 switching family rather than serving as a general-purpose support contract. The service includes comprehensive defective material retention. This retention option allows the customer to keep covered defective material rather than sending it back, which can be important where internal storage, configuration data, or security handling policies require failed components to remain on-site. It pairs retention control with Foundation Care support coverage instead of treating retained material as an unsupported exception. Use this entitlement where an installed 5960 24-port switch requires continuous support availability across business hours, maintenance windows, and after-hours incidents. The one-year duration makes it suitable for aligning service coverage to an existing support term. Its distinguishing characteristics are the 24x7 coverage level and comprehensive defective material retention, rather than a lower-availability or standard-return service arrangement.