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Create Free Business Account| Taacert | TAA indicated in product name |
| Service Sku | 9114 |
| Mpn | H89M8E |
| Product Supported | HPE ANW 9114 series devices |
| Support Hours | Business-critical hours with 4-hour response |
| Covered Period | 1 year |
| Provided Support | 4-hour onsite response |
| Service Characteristic | Includes on-site parts and labor |
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This SKU provides a targeted 4-hour onsite response for covered incidents for one year (MPN H89M8E), subject to local coverage and business-hour policies.
Yes. The offering is structured to include on-site parts replacement and labor to restore equipment operation during the dispatched visit.
Open an HPE support case and reference MPN H89M8E and the 9114 service identifier; HPE will triage and, when eligible, dispatch a field engineer under the 4-hour response commitment.
Onsite response availability and exact response windows depend on local HPE field-service coverage; confirm regional availability and any exclusions before purchase.
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