Protect collaboration uptime with a 1-year on-site exchange service built for Poly environments. HPE ANW 1Q UOS QUICKSTART CONSULT SVC combines parts replacement, phone support, software upgrade and update access, reporting, asset management, and web knowledge base access to help IT teams respond quickly when devices need attention. This service is suited for organizations that need more than basic break-fix coverage. On-site delivery reduces the delay of shipping equipment offsite, while exchange-based support helps restore service with less disruption to end users. The result is a more controlled support model for voice and collaboration infrastructure where availability matters. For teams managing distributed offices, meeting rooms, or user-facing communication endpoints, this service adds a practical layer of operational assurance. It supports faster remediation, clearer visibility into service activity, and a more predictable support experience across the contract term.