HPE AL STG MP 16C CLSTR BLK CNTRLND SUPP HU4B0A600GM

Keep production block storage controller nodes operational during incidents with HPE support entitlement HU4B0A600GM. This SKU delivers controller-node level coverage for Alletra storage environments referencing 16C cluster configurations, enabling your infrastructure team to triage, escalate, and resolve software and firmware issues tied to block services. Delivered as an HPE entitlement, this support package is intended for customers who require vendor-backed assistance for controller software faults, interoperability troubleshooting, and firmware guidance that affect block availability. Procurement through A5 IT includes entitlement validation and alignment to your maintenance windows. Choose this support when you need vendor accountability for controller behavior inside a 16‑controller cluster topology and when internal teams need a clear escalation path to HPE engineering. Confirm exact response-time and onsite options with your reseller to align to recovery time objectives.