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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | HPE ProLiant DL380 Gen11 Azure HCI |
| Bundle Support | Tech Care Essential |
| Covered Period | 7 years |
| Provided Support | Technical support with defective media retention |
| Service Characteristic | Defective media retention |
| Service Type | Tech Care Essential with Defective Media Retention |
| Remote Onsite | Remote and onsite |
| Duration Hours | 7 years |
| Service Duration | 7 years |
| Service Location | Onsite and remote |
| Service Description | Support service for HPE ProLiant DL380 Gen11 Azure HCI deployments with defective media retention |
| Certification Vendor | HPE |
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It allows you to keep failed storage media instead of returning it to the vendor, which can help with security, compliance, and chain-of-custody requirements.
It is intended for HPE ProLiant DL380 Gen11 Azure HCI deployments.
The service term is 7 years.
A longer term helps align support with infrastructure refresh cycles and reduces the risk of service gaps during extended deployments.

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