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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | HPE ProLiant DL380 Gen11 Azure HCI |
| Bundle Support | Essential support with DMR |
| Covered Period | 6 years |
| Provided Support | Technical support |
| Service Characteristic | Defective media retention |
| Service Type | Technical support |
| Remote Onsite | Remote |
| Duration Hours | 6 years |
| Service Duration | 6 years |
| Service Location | Remote |
| Service Description | Essential support with DMR for HPE ProLiant DL380 Gen11 Azure HCI environments |
| Certification Vendor | HPE |
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It provides 6-year essential support for HPE ProLiant DL380 Gen11 Azure HCI environments, including DMR coverage for failed media handling.
No. This is a professional services support contract for a specific HPE server platform.
A 6-year term aligns support with longer server lifecycle plans and helps reduce the need to renegotiate coverage during the platform’s operating life.
DMR refers to defective media retention, which supports organizations that need tighter control over failed storage media handling.

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