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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | HPE software and selected HPE-supported third-party products |
| Bundle Support | Software support service |
| Covered Period | 6 years |
| Provided Support | Technical support |
| Service Characteristic | Remote assistance with next available agent response |
| Service Type | Technical support |
| Remote Onsite | Remote |
| Duration Hours | 52,560 hours |
| Service Duration | 6 years |
| Service Location | Remote |
| Service Description | Remote software technical support for HPE software and selected HPE-supported third-party products, including access to updates and reference manuals. |
| Certification Vendor | HPE |
| Language Supported | English |
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It covers remote technical support for HPE software and selected HPE-supported third-party products.
The service term is 6 years.
Yes. Updates and reference manuals are included as they become available, subject to applicable license terms.
No. Delivery is remote, with next available agent response.

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