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Create Free Business Account| Pricing Type | Fixed term service |
| Product Supported | HPE DL110 Gen12 |
| Support Hours | 24x7 remote, 9x5 onsite |
| Bundle Support | Defect media retention |
| Covered Period | 6 years |
| Support Channel | Remote and onsite |
| Provided Support | Tech Care Telco |
| Service Characteristic | Remote support with onsite hardware assistance |
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It provides Tech Care Telco support for HPE DL110 Gen12 systems with 24x7 remote support, 9x5 onsite assistance, and defect media retention.
The service term is 6 years.
Yes. Onsite support is included during 9x5 service hours.
Defect media retention allows you to keep failed media under your control instead of returning it to the vendor.
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