Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Product Supported | HPE ProLiant DL380 Gen11 hardware |
| Provided Support | New Releases Update; Web Knowledge Base Access; Web Support; Email Support; Phone Support; Parts Replacement |
| Service Sub Type | Electronic; Physical |
| Service Main Type | Exchange |
| Service Response Time | 4 Business Hour - Advance Parts Replacement |
| Service Type | Appliance Maintenance Gold Plus |
| Remote Onsite | Service Depot / Exchange |
| Service Duration | 3 Year |
| Service Location | Service Depot |
| Service Description | 24x7x4 Business Hour coverage, 4 Business Hour advance parts replacement |
Business account holders on Professional Services typically save 8% vs. retail pricing. Create a free account to see your price.
24x7x4 provides continuous, around‑the‑clock eligibility for service with a 4 Business Hour advance parts replacement response window when a qualifying hardware fault is diagnosed.
This offering uses Service Depot exchange and advance parts replacement rather than routine onsite engineer dispatch; onsite service is not included unless specifically contracted.
Manufacturer‑specified field‑replaceable units for HPE ProLiant DL380 Gen11 are covered under parts replacement; coverage excludes consumables or damage outside normal operating conditions.
Incidents escalate via the vendor support channels (web, email, phone) to engineering and parts logistics to prioritize advance parts dispatch and minimize repair time.
HPE · 300998-001
Save 6%HPE · H50B9E
Save 7%HPE · H03G9E
HPE · TELCO-MOSO-RAN-INST
Save 6%HPE · H55P8E
