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Create Free Business Account| Mpn | HL6E0E |
| Product Supported | Aruba 6300M 24S |
| Provided Support | 24x7 remote support and onsite hardware response |
| Service Type | HPE Foundation Care |
| Remote Onsite | Remote and Onsite |
| Duration Hours | 43,800 hours |
| Service Duration | 5 Years |
| Service Location | Global (where supported) |
| Service Description | 5 years of 24x7 Foundation Care for Aruba 6300M 24S PoE switch |
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The 5‑year Foundation Care covers 24x7 incident reporting, telephone access to HPE engineers, remote diagnostics, and onsite hardware response for covered Aruba 6300M 24S units per HPE service terms.
Support level changes depend on HPE policies and regional availability; contact your HPE sales representative to discuss mid‑term upgrades or contract amendments.
Foundation Care focuses on incident handling and hardware response; firmware update policies vary—confirm with HPE whether specific maintenance releases are included or available via a separate subscription.
Response times follow HPE’s service entitlement for Foundation Care and vary by region and severity; HPE will validate entitlement and initiate the appropriate remote or onsite action.

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