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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | HPE DL145 Gen11 Nutanix |
| Support Hours | 24 x 7 |
| Bundle Support | Defective media retention |
| Covered Period | 5 years |
| Support Channel | Remote support |
| Provided Support | Tech Care Critical with defective media retention |
| Service Characteristic | Critical service coverage |
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It provides 5 years of HPE Tech Care Critical support for the DL145 Gen11 Nutanix platform, including defective media retention.
It allows organizations to retain failed media instead of returning it, which can help with security, compliance, and internal handling policies.
Yes. The Critical service level is suited to business-critical infrastructure where uptime and response quality matter.
This service is supported for HPE DL145 Gen11 Nutanix deployments.
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