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Create Free Business Account| Pricing Type | Service |
| Product Supported | Citrix appliance environments |
| Bundle Support | Web Support, Email Support, Phone Support, Web Knowledge Base Access, New Releases Update |
| Covered Period | 3 Year |
| Provided Support | Replacement |
| Service Characteristic | Exchange, Depot Service |
| Service Type | Exchange Service |
| Remote Onsite | Remote |
| Duration Hours | 0 hours |
| Service Duration | 3 Year |
| Service Location | Service Depot |
| Service Description | Depot-based appliance maintenance with exchange handling, replacement support, and access to web, email, and phone assistance. |
| Certification Vendor | HPE |
| Language Supported | English |
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This is an exchange-based depot service with replacement handling and remote support access.
The listed replacement response time is 10 business days.
Support includes web support, email support, phone support, web knowledge base access, and new releases updates.
It is intended for Citrix appliance environments that need structured depot-based maintenance coverage.

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