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Create Free Business Account| Brand Name | HPE |
| Manufacturer | Hewlett Packard Enterprise |
| Product Type | Service |
| Manufacturer Part Number | HV9N9E |
| Service Name | Pointnext Tech Care Critical with Comprehensive Defective Material Retention - Extended Service |
| Provided Support | Parts Replacement |
| Service Duration | 3 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Description | 24x7x6 Hour |
| Service Response Time | 6 Hour |
| Service Characteristic | Parts & Labor |
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It provides 24x7 on-site maintenance for HPE DL360 Gen10 systems with 6-hour repair response, parts replacement, and defective material retention.
It allows you to retain failed components rather than returning them, which helps with data-handling controls and internal compliance processes.
Yes. The service is described as parts and labor, with on-site maintenance support.
The service term is 3 years.

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