HPE Proactive Care Advanced 5-Year On-Site 24x7x4

Keep mission-critical ProLiant DL380a Gen11 infrastructure covered with HPE Proactive Care Advanced with Defective Media Retention. This 5-year service combines 24x7 support, 4-hour parts and labor response, and on-site repair to help restore service quickly when hardware issues interrupt operations. Remote diagnosis and web knowledge base access help accelerate troubleshooting before a technician arrives. When replacement is required, parts replacement and repair coverage reduce the burden on internal teams and help control spare-parts inventory. Defective media retention adds an important layer of control for organizations that must retain failed drives and storage media for internal security or compliance processes. This service is built for environments where downtime is expensive and response discipline matters. It is a strong fit for teams standardizing on HPE ProLiant systems and looking for a support plan that aligns with production workloads, maintenance windows, and operational risk. For infrastructure leaders, the value is not just coverage — it is faster recovery, fewer surprises, and a clearer path to keeping systems available when they matter most.