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Create Free Business Account| Pricing Type | Fixed term service |
| Product Supported | HPE DX2xx Gen10 |
| Support Hours | Business hours |
| Covered Period | 3 years |
| Support Channel | On-site service |
| Provided Support | Next Business Day with Defective Media Retention |
| Service Characteristic | Defective media retention |
| Service Location | United States |
| Service Description | 3-year next business day hardware support with defective media retention for DX2xx Gen10 systems |
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It means failed storage media is retained by the customer after replacement, which helps support security reviews, compliance handling, and internal disposal processes.
This service is intended for HPE DX2xx Gen10 systems.
Replacement or service action is targeted for the next business day after a qualifying issue is logged, subject to the service terms.
It adds faster response and media retention, which are important when downtime, data handling, and operational control matter more than lowest-cost coverage.
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